Today’s entry is coming to you from the usual spot, but with the slight difference that Lou is nauseated and achy and her head hurts and she feels like she is coming down with something. Lou has also started posting in the third person, and should stop that. Ok.

I have news to share regarding my camera and the Best Buy Warranty Customer Disservice Fiasco. You may remember back to the first time I dropped said camera off at Best Buy when it wasn’t working. Best Buy sent it away and didn’t get it back for six whole weeks, at the end of which, they lost it in the store for a day and during which time they were quite rude to me. I was thoroughly steamed, but placated with a functioning camera. Unfortunately, the camera pooped out again less than a month after getting it back. So I had to send Chris to Best Buy to ask for a new camera, because I was likely to kill unsuspecting Geek Squad people, and Chris is slightly more patient than I am. The Geek Freaks sent the camera away, and promised it would come back faster this time. Which it did. Unfortunately, we never realized they didn’t promise it would come back FIXED as well. So, when we picked up the long lost camera that has spent so much of it’s short technological life span quarantined in the Best Buy Warranty System from Hell where I was convinced they hold on to your toy until the warranty expires and then give it back to you in a broken heap, it turned out that the camera was still broken.

Now, I will say this. The camera works when it feels like it. That’s how I got so many of the cute shots from the last post. However, during the picture taking process it would frequently shut down or freeze up or shoot me a bunch of error messages. Usually I could fix these problems by restarting it, or taking the CF card out and putting it back in, or hitting it really hard (that seemed to be the most effective method). So, I can only assume that the camera repair people turned it on, shot one photo, thought it worked and then sent it home with a note that said they had cleaned it. Uh-huh. Had they spent twenty minutes shooting pictures with it they would have seen the erratic behavior and refusal to stay on and unfrozen. But, no. They send me back a busted piece of machinery.

So, Chris took the camera back to Best Buy for the THIRD time with the usual wifely pep talk of, “Give them hell, honey!” I paced around the house miffed and composing long, threatening letters to customer service centers in my head until Chris called and said that they had sent the camera away YET AGAIN. But, this time they had sent it with a recommendation to replace instead of fix the camera. This means that in a week, if these repair people have any sense at all, they will be replacing my camera. And, if they don’t have sense, and send me back my old camera, at the first hint of trouble all we have to do it take it in for a fourth time and it will be replaced on the spot. Which only makes sense. So, I am pacified once more, knowing that I am either getting a functioning camera or a new one, and there is a blessed end in sight.

To make matters even more exciting, Best Buy no longer stocks our model, what with technology changing and upgrading so quickly these days. So, if we get our old camera replaced, they will be replacing it with the new, fancy-schmancy version of my Rebel. Which, in my humble opinion, is earned after the crap we’ve had to go through to get a functioning camera under this stupid warranty.